Process- and innovation management is characterized as defining, optimizing, integrating and managing corporate processes, in which renewal and optimization of activities are being carried out. A lot of different interests play a role in setting up a structured way of carrying out corporate processes. In a lot of processes within your organization the utilization of ICT or utilizing ICT in a different manner can contribute to enhancing effectiveness and efficiency. Primary aspects to be considered are: document control, workflow and righteous access to information. These elements can create a working environment that can make the workflows within your organization more orderly and more profitable. Drosthagen supports organizations in the innovation of its current corporate processes from out of strategy and management, in which an optimal and efficient cooperation of the corporate processes is aimed for.
One of the most important aspects for defining corporate processes is the control on quality and the moment it differentiates. When Drosthagen is asked for assisting in re-evaluating corporate processes, firstly the ideal process is defined in which, dependent on the starting points, is started with a complete re-evaluation of the current processes, based on the analysis of the current process and taking into consideration the already known potential improvements.
After the ideal process is in this way constructed, the needed qualitative and quantitative means are determined, among which are personnel.
To reach a process definition Drosthagen will work intensively with the organizationís personnel so that the existing knowledge and skills are matched and connected to the corporate process that has to be re-evaluated. These corporate processes are the responsibility of one principal, even if different organizational parts are involved. Other important issues are quality and output measurements to be certain that the target for which the corporate process was set for is being realized and to be certain that it is not just a well-followed process with a non-effectively result.